Last updated: 19 September 2026
Lyko is a trading name of Spoutlogic Pty Ltd. This policy explains how we handle personal information through this website and enquiries sent to us.
Information you share with us
When you enquire, we collect your name, email address and the answers you provide about your role, business, AI experience and the help you need. Meeting requests also include your preferred times and time zone. Please avoid including sensitive personal information or confidential information about other people.
We use these details to respond, arrange conversations and follow up on our work together. A meeting request does not reserve a calendar slot; we confirm arrangements with you by email. We do not sell your information or add you to a marketing mailing list without your consent.
How enquiries are handled
Cloudflare hosts the website, checks form submissions for spam through Turnstile and sends enquiry notifications to our business email. Enquiries are held in our Microsoft 365 mailbox and any correspondence that follows. The website does not maintain a separate database of form submissions.
Technical information and video
Our service providers process technical information, such as your IP address, browser details and request information, to deliver the website and protect it against abuse. Turnstile uses browser and device signals to distinguish visitors from automated traffic.
The homepage includes a Vimeo-hosted video. Loading the player connects your browser to Vimeo. We request Vimeo’s do-not-track setting, but Vimeo still receives information needed to deliver and secure the video. We have not added advertising pixels or an embedded booking calendar to this website.
Website analytics
Google Analytics loads when you visit the website and uses cookies to help us understand page visits and successful email enquiries or meeting requests. We do not send your name, email address or enquiry answers to Google Analytics. Advertising personalisation is disabled.
Providers and overseas processing
We use Cloudflare, Microsoft 365, Vimeo and Google Analytics to operate these services. Their systems may process or store information outside Australia, including in the United States. Processing locations depend on the provider and service; we do not represent that all website or enquiry data stays in Australia.
Read the privacy information from Cloudflare, Cloudflare Turnstile, Microsoft and Vimeo, and Google.
Security and retention
We use access controls and our providers’ security measures to protect personal information. We retain enquiry correspondence for as long as needed to respond, manage our relationship and meet applicable record-keeping obligations. No online service can guarantee complete security.
Access, correction and complaints
To ask about information we hold, request access or correction, ask for deletion, or raise a privacy concern, email rob@lyko.com.au. We may need to confirm your identity before acting on a request. We will consider deletion requests alongside any information we need to retain.
We will respond to privacy complaints and work with you to resolve them. If you are dissatisfied with our response, you can contact the Office of the Australian Information Commissioner.
Updates
We will update this page when our practices change. The date above shows when it was last revised.